AID, ASSISTANCE, BUSY, BUTTON, COMPUTER, COMPUTERS, FAILURE, FRUSTRATED, FRUSTRATING, FRUSTRATION, HELP, INTERNET, ISSUES, IT, KEY, KEYBOARD, KEYPAD, MORLEY, NEEDED, NET, NETWORK, OUTAGE, PC, PHIL, PROBLEM, PROBLEMS, RED, REQUIRED, STRESS, SUPPORT, TECHNOLOGY, WEB, WORLDWIDEWEB, WWW,